March 2025
Original scientific article
ANALYZING AND PRIORITIZING HEALTHCARE SERVICE PERFORMANCE IN HOSPITALS USING SERQUAL MODEL
Health care is essential for both public welfare and national growth. Nevertheless, the number of hospitals has increased; patients still face many problems highlighting the need for better healthcare services. The Present study aims to analyze the quality of healthcare services in view of patients’ fulfillment and identify their requirements...
By Abdul Z. Hameed, R. Balamurugan, Ali Rizwan, Muhammad Atif Shahzad