,
Bharati Vidyapeeth's College of Engineering India
,
Bharati Vidyapeeth's College of Engineering India
,
G L Bajaj Institute of Management and Technology India
,
Bharati Vidyapeeth's College of Engineering India
Bharati Vidyapeeth's College of Engineering India
Concerns about the application of AI, for instance, include issues of morality, accuracy, and trust. AI chatbots recently transformed educational systems around the globe. They are available for more than just simple queries; they can provide explanations, additional material and support for learning whenever required. Chatbots may also take the form of a teaching assistant who helps fill in the gaps left by an educator owing to various factors. This paper explores the use of AI chatbots in education and the benefits it presents. The use of AI chatbots in education systems come with opportunities, challenges, limitations, concerns and prospects that are discussed. Numerous academic search engines were searched in this regard. 67 academic studies out of many were selected after certain exclusion-inclusion criteria were applied for review. The results of research indicate that there are many advantages in incorporating AI chatbots into the education system from the point of view of students and that of educators. Our analysis showed that students benefit from interaction with AI powered chatbots in homework and study support, personalized education, and skill development. Time effective help in assisting tacticians and bettering the teaching methods are the main benefits for the tacticians. Despite this, however, our investigation also points to several serious issues and constraints that may be faced by educators.
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