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Research Scholar, School of Law, Christ University (Central Campus) , Bengaluru, Karnataka , India
Associate Professor, School of Law, Christ University (Central Campus) , Bengaluru, Karnataka , India
The study fills the gap in the current understanding of available legal safeguards and the actual inclusion of transgender workers that, despite constitutional and legislative requirements in India, there is still no equal access to work-related facilities, computerized systems, and company policies. In order to fill this gap, the research will use a User-Centered Design (UCD) methodology, which involves the active involvement of transgender employees in all the phases of requirement collection, co-design, prototyping, implementation, and testing. The model includes adaptive digital platforms, workspace redesign, smart engine, other policy-promoting, and promotes inclusivity with the help of data analytics and feedback loops. Pilot testing and simulated data evaluated parameters, including participation by the user, ergonomic inclusivity, policy-response intelligent, job satisfaction, mental wellbeing, retention, and team functioning. Findings show significant gains compared to conventional HR models with a 95% increment in user participation, 4% increment of ergonomic inclusiveness, 65% increment of policy-response acumen, 4.5-point increment of job satisfaction, 8 % increment of mental wellbeing, 41-point increment of team collaboration and improvement in retention by 20% in three-years. Overall, these results indicate that UCD-based technology-enhanced systems have the potential to decrease the level of exclusion, improve psychological safety, and performance of organizations. This paper finds that sustainable transgender workplace equity must incorporate participatory feedback, inclusive design and technology-based solutions into the system of the organizations, developing scalable and evidence-based programs to enhance inclusion, wellbeing, satisfaction, and retention and creating a supportive and equitable workplace environment.
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